AGENCY: Department of Health and Human Services. Division of Aging and Adult Services

SERIES: 17229
TITLE: Ombudsman case files
DATES: 1981-
ARRANGEMENT: Numerical by sequence number, thereunder chronological.

DESCRIPTION: This series is a record of reported abuse received and resolved which relate to elderly residents of long term care facilities in Utah. The Ombudsman has the authority to investigate a facility regarding practice, policy and procedure of any facility when they have reason to believe it affects, or may affect, the health, safety, and welfare, or the civil and human rights of any elderly resident.

This series includes Long Term Ombudsman Complaint Intake Form, Complaint Disposition Form, Findings and Recommendations, Complaint Contract Record/Case Log, related correspondence, file number, date filed, staff member receiving complaint, how the form was received (mail, person), relationship to resident/facility, name of agency/facility, administrator, source of payment (private, medicaid, etc.), nature of the complaint, category, Information Release Form, referral to another agency, verification of complaint, report of investigation, date and status of follow-up, brief description of complaint, findings of the investigation, and conclusions.

RETENTION

Retain for 8 year(s) after case is closed

DISPOSITION

Destroy.

RETENTION AND DISPOSITION AUTHORIZATION

These records are in Archives' permanent custody.

APPROVED: 07/1989

FORMAT MANAGEMENT

Paper: Retain in Office for 5 years after date of closure and then transfer to State Records Center. Retain in State Records Center for 3 years and then destroy.

APPRAISAL

Administrative Fiscal Legal

Retention of records is based on an agreement with the Department of Health. Outline of prohibited disclosures is listed in UC 62A-3-208. Violation of any of these provisions shall constitute a class B misdemeanor.¶Previous decision: permanent.

PRIMARY DESIGNATION

Private. UC 62A-3-207. Section 307 of the Older Americans Act.