AGENCY: Department of Health and Human Services. Division of Aging and Adult Services

SERIES: 17230
TITLE: Sub-state ombudsman case files
DATES: 1982-2009.
ARRANGEMENT: Alphabetical by district

DESCRIPTION: This series is a record of reported abuse received and resolved which relate to elderly residents of long term care facilities in Utah. The Ombudsman has the authority to investigate a facility regarding the practice, policy and procedure when they have reason to believe it affects, or may affect the health, safety, and welfare, or the civil and human rights of any elderly resident.

This series includes a Long Term Care Ombudsman Complaint Intake Form, Complaint Disposition Form, Findings and Recommendations, Complaint Contact Record/Case Log, related correspondence, file number, staff member receiving complaint, how complaint was received (mail, person), relationship to resident/facility, name of agency/facility, administrator, source of payment (private, medicare), content of complaint, category, Information Release Form, referral to another agency, verification of complaint, report of investigation, date and status of follow-up, findings of the investigation, and conclusions.

RETENTION

DISPOSITION

RETENTION AND DISPOSITION AUTHORIZATION

These records are in Archives' permanent custody.

APPROVED: 07/1989

FORMAT MANAGEMENT

Paper: Retain in Office for 5 years after date of closure and then transfer to State Records Center. Retain in State Records Center for 3 years and then destroy provided no litigation is pending.

APPRAISAL

Administrative Fiscal Legal

Retention of records is based on an agreement with the Department of Health. Outline of prohibited disclosures is listed in UC 62A-3-208. Violation of any of these provisions shall constitute a class B misdemeanor.¶Previous decision: permanent.

PRIMARY DESIGNATION

Private. UC 62A-3-208. Section 307 of the Older Americans Act.

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