AGENCY: Department of Commerce. Division of Public Utilities
SERIES: 29709
TITLE: Energy utility company research records
DATES: 1969-
ARRANGEMENT: Chronological by year, thereunder alphabetical by company.
DESCRIPTION: The Division of Public Utilities makes recommendations to the Utah Public Service Commission for rate-making purposes, applications, hearings and other issues affecting quality of service. The Division also handles and investigates consumer complaints and monitors utility operations to ensure compliance with Public Service Commission rules, regulations and orders. See Utah Code 54-4a-1 (1989).
Records may include: Action Plan & Budget, Affiliated Interest Reports, Agency Action, Annual Reports, Asset Transfer Agreements, Audit Reports, Avoided Cost Updates, Blue Sky Records, Carbon Reduction Reports, Certificates of Public Convenience and Necessity (CPCN), Competitive Procurement Records, Contract Disputes, Customer Service Agreements, Dividend Declarations, Demand-Side Management (DSM), Electrical Power Delivery Quality Plan, Energy Efficiency (EE), Federal Energy Regulatory Commission (FERC) forms (1, 10Q, 10K), Formal Complaints, Fossil Fuel Efficiency Standard Reports , Fuel/Coal Inventory, GRID Report, Hedging Reports, Home Energy Lifeline Program (HELP), Integrated Resource Plans (IRP), Investigatory Dockets, Issue Securities, Lifeline Reports, Load Control Program, Loan Agreements, Low Income Assistance Portal, Major Events Records, Pension Asset Settlement Adjustment Balancing Account (PASBA), Pole Attachment Records, Power Quality, Public Utility Regulatory Policies Act (PURPA), Qualifying Facility Energy Purchases and Sales, Requests for Proposals (RFP), Service Quality Reports, Solar Incentives, Sustainable Transportation and Energy Plan (STEP) Act Annual Reports, Subscriber Solar Annual Report, Utility Bill Assistance Program, Wind and Transmission Reporting Requirements.
Under Utah Code 63A-19-401.1 (2026), the Utah Department of Commerce hereby discloses this record series includes personal identifying information.
Personal data that may be contained within a Division application: name, username, social security number, date of birth, drivers license number, home address, financial account information.
Purpose information collected: Information is sent to applicable Utility Company, and used to locate customer account information.
Citation of legal authority for collecting, keeping, or using the personal data: Utah Code 54-4a-1 (1989).
RETENTION
Retain for 10 year(s)
DISPOSITION
Destroy.
RETENTION AND DISPOSITION AUTHORIZATION
Retention and disposition for this series were specifically approved by the State Records Committee.
APPROVED: 01/2019
FORMAT MANAGEMENT
Paper: Retain in Office for 1 year and then transfer to State Records Center. Retain in State Records Center for 9 years and then destroy.
Computer data files: Retain in Office for 10 years and then delete.
APPRAISAL
Administrative Fiscal
Records which are created and managed in association with these duties are organized by utility company, with all its applicable documents together. Value of records is based on their usefulness for carrying out the agency's current business.
PRIMARY DESIGNATION
Public. Utah Code 63G-2-201(2) (2026)
SECONDARY DESIGNATION
Protected. Utah Code 63G-2-305(1), (2)(a), (10), and (36) (2026)