AGENCY: Department of Commerce. Division of Public Utilities

SERIES: 29722
TITLE: Telecommunications utility company research records
DATES: 1969-
ARRANGEMENT:

DESCRIPTION: The Division of Public Utilities makes recommendations to the Utah Public Service Commission for rate-making purposes, applications, hearings and other issues affecting quality of service. The Division also handles and investigates consumer complaints and monitors utility operations to ensure compliance with Public Service Commission rules, regulations and orders. See Utah Code 54-4a-1 (1989).

Records may include, gross revenue reports, old tariffs, formal complaints, informal complaints, audit reports, lifeline reimbursement memos, Universal Service Support Fund (USF) status reports, USF contribution forms, annual USF recommendations, pole attachment agreements, deferred accounting orders, and similar records.

RETENTION

Retain for 10 year(s)

DISPOSITION

Destroy.

RETENTION AND DISPOSITION AUTHORIZATION

Retention and disposition for this series were specifically approved by the State Records Committee.

APPROVED: 01/2019

FORMAT MANAGEMENT

Paper: Retain in Office for 1 year and then transfer to State Records Center. Retain in State Records Center for 9 years and then destroy.

Computer data files: Retain in Office for 10 years and then delete.

APPRAISAL

Administrative Fiscal

Records which are created and managed in association with these duties are organized by utility company, with all its applicable documents together. These records are created, retained, and used in the daily course of work, and have a standard retention value.

PRIMARY DESIGNATION

Public