AGENCY: Department of Government Operations. Division of Finance. Accounting Operations

SERIES: 30768
TITLE: Finance help desk records
DATES: 2018-
ARRANGEMENT: Database

DESCRIPTION: These records document interactions between Finance help desk staff and FINET users in Zoho, a ticketing system. These records include communication about common problems in FINET, FINET troubleshooting, FINET system issues, supporting documentation, and other miscellaneous finance questions.

RETENTION

Retain for 3 year(s) or until administrative need, whichever is less

DISPOSITION

Destroy.

RETENTION AND DISPOSITION AUTHORIZATION

Retention and disposition for this series is authorized by Archives general schedule Financial temporary processing records, GRS-16596

AUTHORIZED: 02/08/2024

FORMAT MANAGEMENT

Computer data files: Retain in Office for 3 years or until administrative need ends, whichever is less, and then delete.

APPRAISAL

Administrative

PRIMARY DESIGNATION

Public

SECONDARY DESIGNATION

Protected. Utah Code 63G-2-305(12) (2023)

Private. Utah Code 63G-2-302(2)(d) (2023)

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