AGENCY: Department of Government Operations. Division of Finance. Accounting Operations

SERIES: 30769
TITLE: Zoho ticketing system analytical reports
DATES: 2018-
ARRANGEMENT: Database

DESCRIPTION: These records contain analytical reports of the Finance help desk staff responses to user help requests submitted via the Zoho ticketing system.

RETENTION

Retain for 10 year(s)

DISPOSITION

Destroy.

RETENTION AND DISPOSITION AUTHORIZATION

Retention and disposition for this series is authorized by Archives general schedule Financial working records, GRS-16591

AUTHORIZED: 02/08/2024

FORMAT MANAGEMENT

Computer data files: Retain in Office for 10 years and then delete.

APPRAISAL

Administrative

PRIMARY DESIGNATION

Public

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