AGENCY: Department of Government Operations. Office of Data Privacy

SERIES: 31136
TITLE: Customer service requests
DATES: 2025-
ARRANGEMENT: Chronological by date of request.

DESCRIPTION: The Office of Data Privacy (ODP) may collect the following personal information when someone requests service from our Privacy.Utah.Gov website:

Name

Email Address

Organization (Utah Governmental Entity Name) (if applicable)

Provided lists of websites to include in the web scan (if applicable to the website scanning request)

Purpose of Collecting Requesters' Information

ODP uses the information requesters provide for the following purposes:

To respond to inquiries / requests of website scans of requesters' public-facing government websites; or to join our email notification list.

RETENTION

Retain for 3 year(s) after final action

DISPOSITION

Destroy.

RETENTION AND DISPOSITION AUTHORIZATION

Retention and disposition for this series is authorized by Archives general schedule Utility customer account records, GRS-1119

AUTHORIZED: 04/15/2025

FORMAT MANAGEMENT

Computer data files: Retain in Office for 3 years after final action and then delete.

APPRAISAL

Administrative

PRIMARY DESIGNATION

Public. Utah Code 63G-2-201(2) (2023)

SECONDARY DESIGNATION

Protected. Utah Code 63G-2-305(10) (2024)

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