AGENCY: Governor (2021- : Cox)
SERIES: 4087
TITLE: Hotline records
DATES: 1976-1984.
ARRANGEMENT: Alphabetical by document type.
DESCRIPTION: This series contains detailed telephone messages from constituents taken down by administrative aides in the Governor's office, including Harry Allen, Emilie Charles, and Sherry Bassett. The Governor's Hotline was a toll-free number that constituents could use to voice their comments or complaints to staff members in the Governor's office. Staff members would provide a response themselves or direct the caller to the appropriate state or local agency. The Hotline system was "established to implement Governor Matheson's commitment to an open and responsive State Government." (Governor's Hotline Proposal, see box 3, folder 33 of this series.) Topics addressed by constituents include utility rates, social services (such as food stamps and housing assistance), state vehicles purported to be speeding or parked at restaurants, and taxes.
RETENTION
DISPOSITION
RETENTION AND DISPOSITION AUTHORIZATION
These records are in Archives' permanent custody.
FORMAT MANAGEMENT
Paper: Retain in State Archives permanently with authority to weed.
Microfilm master: Retain in State Archives permanently with authority to weed.
Microfilm duplicate: Retain in State Archives permanently with authority to weed.
APPRAISAL
Historical
This series reflects the comments and opinions of citizens during Matheson's administration.
PRIMARY DESIGNATION
Public
SECONDARY DESIGNATION
Private. Personal information such as telephone numbers, addresses and SSN's are private according to the Government Records Access and Management Act. Access may be permitted under certain conditions. Contact a Reference Archivist.