AGENCY: Department of Commerce. Division of Real Estate

SERIES: 82568
TITLE: Licensee complaint data files
DATES: 1985-2010.
ARRANGEMENT: Numerical by license number

DESCRIPTION: This is a sub file of the Licensee Master File. This file gives a complete history of complaints filed against license holders. This file includes the licensee name, case number, name of complainant, complaint date, date investigation assigned, investigator's name, the date the complaint was resolved, and the status. This is a file of automated data system, file key: RLADS and is a subset of individual case summaries.

RETENTION

DISPOSITION

RETENTION AND DISPOSITION AUTHORIZATION

These records are in Archives' permanent custody.

APPROVED: 06/1987

FORMAT MANAGEMENT

Computer data files: Retain in Office until the license expires or is terminated and then move relevant information to master file.

APPRAISAL

Administrative Legal

As long as the license is active, this information is necessary. A history of complaints against a license holder can impact later investigations or licensing decisions.

PRIMARY DESIGNATION

Protected

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