AGENCY: Department of Health and Human Services. Division of Aging and Adult Services

SERIES: 83098
TITLE: Ombudsman master complaint log
DATES: 1978-
ARRANGEMENT: alphabetical by facility, thereunder chronological

DESCRIPTION: This is an administrative record used by the Ombudsman agent to locate a record, quick reference, compile statistical reports, and in the preparation of state and federal reports. This series includes coded information in regards to the file number, how complaint was received, relationship of accused, facility name, payment code, facility type, class, category, referral date, resolved, follow-up date, and date of closure.

RETENTION

Retain permanently

DISPOSITION

May Transfer to Archives.

RETENTION AND DISPOSITION AUTHORIZATION

Retention and disposition for this series were specifically approved by the State Records Committee.

APPROVED: 12/1988

FORMAT MANAGEMENT

Paper: Retain in Office permanently.

APPRAISAL

Administrative Fiscal

PRIMARY DESIGNATION

Public. name of facility, complaints filed (yes/no response)

SECONDARY DESIGNATION

Controlled. charges and complaints, client information

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