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Business Support and Regulation  > Business registration and licensing
 
 

Recording the details of companies and corporations. Assessing applications and issuing registration numbers. Maintaining records of registered details. Processing registration updates and renewals. Issuing licenses and permits, such as those required for fundraising, signage and displays.


Business Support and Regulation  > Consumer protection
 
 

Administering programs to safeguard the purchasers of goods and services. Providing information to consumers and business about their rights and obligations. Handling complaints and managing dispute resolution procedures.


Business Support and Regulation  > Financial institutions regulation
 
 

Developing policy to control banks and credit unions. Establishing rules for capital adequacy. Monitoring the activities of financial institutions. Investigating suspected breaches of prudential regulations and applying penalties when appropriate.


 
 

Monitoring the activities of general insurance providers to ensure compliance with government policy and standards. Investigating suspected breaches of prudential regulations and applying penalties when appropriate.

 
 
 

Business Support and Regulation  > Government procurement regulation
 
 

Administering the processes of tendering and awarding government contracts for the provision of goods and services. Developing policy and guidelines to direct procurement activities. Managing preferred supplier arrangements.
 


Business Support and Regulation  > Industry assistance schemes
 
 

Developing policy to support the growth and management of medium and large industries. Identifying markets or investment opportunities. Encouraging businesses to adopt innovative practices, processes and products. Providing advice on production methods and business management to improve competitiveness.

 
 
 

Business Support and Regulation  > Industry development
 
 

Monitoring the management of medium and large industries. Developing quality assurance programs, operating standards and other regulatory mechanisms. Issuing licenses for controlled activities. Certifying products and production methods. Conducting assessments and inspections to ensure compliance with standards and policy. Applying penalties for breaches of regulations.


Business Support and Regulation  > Insurance regulation
 
 

Developing policy to control schemes that provide financial guarantees against risk of loss or harm. Maintaining prudential oversight of insurance providers. Setting penalties for breaches of prudential regulations relating to insurance. Providing assistance and advice to citizens seeking insurance.
 


 
 

Monitoring the activities of life insurance providers to ensure compliance with government policy and standards. Investigating suspected breaches of prudential regulations and applying penalties when appropriate.
 

 
 
 

Business Support and Regulation  > Professional accreditation
 
 

Administering programs to certify individuals as meeting official requirements to perform a skilled occupation. Includes processing applications, managing examinations and setting conditions on the right to apply qualifications in certain fields.
 


Business Support and Regulation  > Small business services
 
 

Developing policy and programs to assist commercial enterprises of limited size or capital. Providing advisory services to support the start-up and ongoing operation of small businesses. Encouraging the adoption of innovative practices, processes and products. Includes the establishment of communication networks or resource centers.

 
 
 

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