Record Series of Utah Government

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The Division of Consumer Protection administers and enforces legislative acts created to protect consumers' interests (Utah Code 13-2-1(2)(2015)). These records document complaints filed with the Division against companies and individuals, and resulting investigations, ...
 
Series: 30291
Creator Information
Other Records Produced by This Entity
Total Retention: Retain for 10 year(s) after case is closed
Records created by a committee or conference, including advisory committees, relating to executive establishment, organization, membership, and policy. Includes agenda, meeting minutes, final reports, and related records documenting the accomplishments of official ...
 
Series: 1495
Creator Information
Other Records Produced by This Entity
Total Retention: Permanent. Retain for 1 year(s)
These records document the monitoring by the Department of Commerce, Division of Consumer Protection, of telemarketing firms. Telemarketing companies are required to register with the Division of Consumer Protection and persons may not operate or authorize the operation ...
 
Series: 11776
Creator Information
Other Records Produced by This Entity
Total Retention: Retain for 10 year(s)
These records document the final disposition of cases investigated by the Division of Consumer Protection. These records are not complete legal files but final dispositions of investigations undertaken by the division. The complete legal case is filed under series 9246. ...
 
Series: 12373
Creator Information
Other Records Produced by This Entity
Total Retention: Retain permanently
Holdings: 15.00 cubic feet
These files document information and legal records necessary to prosecute cases. The court case is tried by the State Attorney General's office, a private attorney, or the division's adjudicative hearing judge. Further civil action can be taken if the plaintiff does not ...
Topics:
Consumer protection--Law and legislation--Utah.
 
Series: 9246
Creator Information
Other Records Produced by This Entity
Total Retention: Permanent. Retain for 15 year(s)
These are application files used in issuing permits to Postsecondary Proprietary Schools throughout the state. Applications are registration statements completed by registered and exempt institutions or schools which are operating or intend to operate in Utah. ...
 
Series: 25794
Creator Information
Other Records Produced by This Entity
Total Retention: Retain for 10 year(s)
These pamphlets are produced by the Division of Consumer Affairs to educate the public on its rights and responsibilities. Included is information on business practices, consumer protection, and the responsibilities in business transactions. Any necessary legal ...
Topics:
Consumer protection--Utah.
 
Records that are general in nature and do not relate directly to primary program responsibilities of an office or agency. Letters of appreciation, congratulations, charity fund, parking assignments, etc.
 
Series: 1488
Creator Information
Other Records Produced by This Entity
Total Retention: Retain for 2 year(s)
These files document records required to complete an assisted marketing plan. The seller is required to supply this documentation to the division on a yearly basis. Failure to file the disclosure information can result in adjudicative proceedings. If a complaint has ...
 
Series: 9243
Creator Information
Other Records Produced by This Entity
Total Retention: Retain for 10 year(s)
These records document the monitoring by the Department of Commerce, Division of Consumer Protection, of credit service organizations. UCA 13-21-2 (1992), defines credit services organizations as "any person who, with respect to the extension of credit by others, sells, ...
 
Series: 11775
Creator Information
Other Records Produced by This Entity
Total Retention: Retain for 10 year(s)
The accessioned records of the advisory board include minutes, 1984-1988 (probably series number 01495); board application/ nomination forms; appointment letters; resumes; personnel forms (DPM-33, notice of payroll/personnel action; DPM-34, profile/ events); travel ...
 
Series: 11260
Creator Information
Other Records Produced by This Entity
Total Retention: Permanent. Retain for 6 year(s)
Policies and procedures that govern the operation and administration of various programs within the organization.
 
Series: 14274
Creator Information
Other Records Produced by This Entity
Total Retention: Retain permanently
The Division of Consumer Protection administers and enforces legislative acts created to protect consumers' interests (Utah Code 13-2-1(2)(2015)). These records document complaints filed with the Division against companies and individuals, and resulting investigations, ...
 
Series: 30292
Creator Information
Other Records Produced by This Entity
Total Retention: Retain for 25 year(s) after case is closed
These files document health spas registered and bonded with the division. All spas are required to have a performance bond issued by a surety authorized to do business Utah. A letter of credit issued by a financial institution is accepted in lieu of a bond. This bond ...
Topics:
Consumer protection--Utah.
Insurance, Surety and fidelity.
Health resorts, watering places, etc.--Utah.
 
Series: 84037
Creator Information
Other Records Produced by This Entity
Total Retention: Retain for 10 year(s)
These files document press releases on current consumer products and business practices which focus on fraud cases.
Topics:
Consumer protection--Utah.
Fraud--Utah.
 
Disclosures provided by internet service providers regarding their ability to block content as stipulated under Utah Code 76-10-1230 and 76-10-1231 (2019).
 
Series: 30126
Creator Information
Other Records Produced by This Entity
Total Retention: Retain for 10 year(s)
The Division of Consumer Protection administers the central records repository created under the Pawnshop and Secondhand Merchandise Transaction Information Act (Utah Code 13-32a-105 (2009)). Records document the transactions of pawn and secondhand businesses and coin ...
 
Series: 28967
Creator Information
Other Records Produced by This Entity
Total Retention: Retain for 5 year(s)
Records not duplicated elsewhere that document how the office is organized and how it functions, its pattern of action, its policies, procedures and achievements.
 
Holdings: 27.00 cubic feet
These files document charitable organizations that have registered for permits with the state to solicit contributions. By issuing a permit, the state does not certify the charitable worthiness of the organization, nor does it guarantee the accuracy of any ...
Topics:
Utah. Division of consumer protection.
Charities--Utah--Accounting.
Charities--Utah.
 
Series: 9248
Creator Information
Other Records Produced by This Entity
Total Retention: Permanent. Retain for 10 year(s)
The applications/attachments which make up this series are created to enforce the Uniform Debt Management Services Act. The applications are viewed to make sure the debt management companies are in compliance and provide required information. Documents include debt ...
 
Series: 27749
Creator Information
Other Records Produced by This Entity
Total Retention: Retain for 10 year(s)
These records support the agency's function to protect students of both accredited postsecondary schools authorized by the Division to operate in Utah, as well as non-accredited postsecondary proprietary schools registered with the Division. These are student records ...
 
Series: 29146
Creator Information
Other Records Produced by This Entity
Total Retention: Retain for 60 year(s)
These files document professional charitable organizations that have registered for permits with the state to solicit contributions. These organizations solicit and distribute monies to more than one charity. The professional organization retains a percentage of the ...
Topics:
Charities--Utah.
 
Series: 84050
Creator Information
Other Records Produced by This Entity
Total Retention: Retain for 10 year(s)
The Division of Consumer Protection administers and enforces the Pawnshop and Secondhand Merchandise Transaction Information Act (Utah Code 13-2-1(2)(2015)). Registration records document entities that have access to the central records repository, including pawn and ...
 
Series: 27836
Creator Information
Other Records Produced by This Entity
Total Retention: Retain for 10 year(s)
These files document complaints filed against a business or product. When a complaint is received, the division investigates to substantiate the claim and then sends a notice to the company. The company may settle directly with the consumer. If the problem is not ...
Topics:
Consumer protection--Utah.
Consumer complaints--Utah.
 
Series: 9245
Creator Information
Other Records Produced by This Entity
Total Retention: Retain for 7 year(s)
These records support the agency's function to register all consultants who receive compensation for providing nonlegal advice regarding immigration issues. This does not include those authorized to practice law or represent in federal processes. (Utah Code ...
 
Series: 28773
Creator Information
Other Records Produced by This Entity
Total Retention: Retain for 10 year(s)
Series Title

Advisory board accessioned records (1)

Business opportunity disclosure rec (1)

Case file evidence (1)

Charitable organization records (1)

Closed postsecondary school student (1)

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Topics

consumer protection--utah. (4)

charities--utah. (2)

charities--utah--accounting. (1)

consumer complaints--utah. (1)

consumer protection--citizen participation--utah. (1)

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Records Status

Still being created (20)

No longer created (6)

Primary GRAMA Class

Public (18)

Protected (5)

Private (2)

Exempt (1)

Secondary GRAMA Class

Exempt (3)

Private (3)

Public (2)

Protected (1)

Holdings In Archives

No (20)

Yes (6)

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